suntrust customer service hours

BB&T and SunTrust offer small business, commercial, and corporate banking solutions, including insurance, lending, treasury management, investment banking, international services, and more. SunTrust Banks, Inc is one of the largest and strongest financial holding companies in the United States. Through its banking subsidiaries, the company provides deposit, credit, trust, and investment services to a broad range of retail, business, and institutional clients. Other subsidiaries provide mortgage banking, brokerage, asset management, and capital market services. SunTrust operates 1,682 retail branches and 2,507 ATMs in Alabama, Arkansas, Florida, Georgia, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia, and the District of Columbia. SunTrust provides customers with a full range of technology-based banking channels, including Internet, PC, and Automated Telephone Banking.

SunTrust business credit cards offer credit lines up to $50,000, and cards can be linked to your business checking account to provide overdraft protection. Business credit cards can also participate in rewards programs. Federal Regulation E mandates the requirements for Overdraft Coverage. However, Regulation E does not cover Business client transactions, and therefore Business accounts are not allowed to be setup for Overdraft Coverage. ConnectOne Bank offers financial products and custom solutions to help our clients achieve financial prosperity for themselves, their family and their business. Explore our offerings online, including checkingand savings accounts, business bank accounts, business loans, mortgages, home equity loansand much more.

Bank onlineor at one of our convenient New Jersey or New York locations. Non-deposit investment products, insurance, and securities are NOT deposits or obligations of, insured or guaranteed by Associated Bank, N.A. Consult with your tax and/or legal advisor for information specific to your situation. If you have a SunTrust business checking account, you may log into Business Online to make your loan payment online. Your current balance is the actual amount in your account after nightly posting and does not change throughout the day. Your available balance is the money in your checking or savings account that's currently available to you to make purchases, withdrawals, etc.

This balance is updated throughout the day with transactions you make. The available balance reflects any posted and pending transactions, and any holds. It does not include any checks you have written or deposits that have not posted. This balance is used in making payment decisions and determining returned and overdraft item fees. Your collected balance is the same as the current balance, except that it does not include any checks you have deposited for which the bank hasn't received credit. You now have the freedom to choose how you would like to receive your credit card statement.

We offer free estatements for all of our SunTrust Business Credit Card accounts. Once registered, an account user can opt into estatements by going to the "Account Info" tab then clicking on "Change Statement Delivery Method" and then choosing "Receive Electronic Statement Only". You will get an email each month informing you when your statement is available to view online. As a BB&T client, you can get overdraft protection by linking your personal checking account to another personal account. SunTrust Business Card Online provides an easy and secure way to view your credit card account information online.

With this service you can view your account summary and transaction information and make payments, all from the convenience of your desktop. The balance shown with your deposit account transactions is your Available Balance. Your Available Balance is the money in your deposit account that's currently available to make purchases, withdrawals, etc.

The Available Balance reflects any posted and pending transactions, and any holds. It does not include any checks you have written or deposited that have not posted. This balance is used in making payment decisions and triggering returned item or overdraft fees. When making a deposit in a branch, cutoff times are posted by each branch. The cutoff time for ATM and Mobile deposits is 9pm ET, Monday – Friday. Any deposit made after the posted time will be considered deposited to the account the next business day , unless a hold is placed.

When funds are held, they are not available to cover items during posting or for withdrawals and purchases until the hold expires. If a hold is placed on your deposit, you will be notified via mail of the dates the funds will be available for payment or withdrawal. You will also be able to see any holds placed and confirm available balances in Online and Mobile Banking, or by calling 800.SUNTRUST.

Email and text alerts are also available through Online Banking to help manage your account activity. Learn more about deposit cut-off times and holds on our Facts About Banking site at /thefacts. First Horizon Advisors is the trade name for wealth management products and services provided by First Horizon Bank and its affiliates. It's easy to order checks, checkbook covers, personal deposit slips and address labels through online banking.

If we do place a hold on your deposit, you will be notified via mail of the dates the funds will be available for payment or withdrawal. Never share your passwords, online banking credentials or personal information over the phone, via email or text message. © BBVA USA has been acquired by The PNC Financial Services Group, Inc., and is operating as an affiliate of PNC Bank, N.A. ("PNC") until BBVA USA is merged into PNC, which is anticipated to happen later this year. Until then, BBVA USA will continue to offer independent products and services, which may include different product features, underwriting guidelines, terms, fees, and pricing.

If you would like to learn more about PNC's products, you can do so by visiting PNC.com. Any account you open now at BB&T or SunTrust will eventually become a Truist account. So while we're creating new products and services for Truist, you can open an account with us by visiting BBT.com, SunTrust.com, or any branch location. Truist Securities is the trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries, including Truist Securities, Inc., member FINRA and SIPC. Learn more about all overdraft options for your personal checking account.

We build close, enduring relationships with our business and corporate clients. With a history of more than a century of commitment, leadership and trust; we are invested in helping our clients prosper. Identity thieves have been known to obtain victims' personal information by rummaging through their trash to find unshredded information such as credit card offers, old bills and bank statements. They can also steal your mail or obtain information by posing as telemarketers and asking for identifying information over the phone or via e-mail. Be sure to write "void" across the front of the check in order to void it.

To help you avoid an extended overdraft fee, we will mail you written notification when you overdraw your account or an item is returned. When you are at risk of incurring an extended overdraft fee, an alert will be displayed in Online and Mobile Banking providing the date you must make a deposit or transfer by to bring your balance positive and avoid the fee. Additionally, Online Banking clients will receive an email notification to their email address on file. There is no need to opt-in to receive this alert, it is automatic; however, please make sure your current email address in Online Banking is up-to-date so you can receive important notifications about your account.

No, Overdraft Coverage only applies to ATM and one-time debit card transactions. SunTrust pays overdrafts at our discretion; we do not guarantee that we will always authorize and pay any type of transaction. There is no fee to accept this service; however if you accept Overdraft Coverage and an item is paid resulting in an overdraft of your account, an OD fee of $36 may be assessed. However, if you deposit or transfer enough funds to bring your balance positive by cut-off that day, you will not incur any fees.

Many of us spend more time shopping online these days, and it's important to protect your money and personal information. I like knowing I have a person that I can call and ask questions, not just a customer call center. Deposit and loan products are offered by Associated Bank, N.A. Loan products are subject to credit approval and involve interest and other costs. Please ask about details on fees and terms and conditions of these products. Property insurance and flood insurance, if applicable, will be required on collateral.

With our easy online application, you can check your rate with no impact to your credit score. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products.

You can also learn more by contacting them at 800-SUNTRUST or SunTrust.com. Sign up for online banking to closely monitor your account activity, transactions, and more. SunTrust will never send you an e-mail asking you to provide, update or verify your personal or account information. Therefore, any unsolicited e-mail asking you to provide passwords, Social Security numbers, PINs, credit or check card numbers, or other confidential information is fraudulent. Like many financial institutions and companies that conduct business on the Internet, SunTrust has been a target of online fraud.

We have aggressive policies in place to fight online fraud, and we work with law enforcement agencies, industry groups and other financial institutions to help minimize the extent and impact of online fraud. You should contact the company or agency sending the direct deposit if it has not been switched to your SunTrust account within three payment periods. You can change your decision to have overdraft coverage at any time through Online Banking, by phone, or in a branch. After you let us know your Overdraft Coverage decision, it will take up to two business days to go into effect. Whether you're opening a bank account or building your business, we've pulled together the most frequently asked questions that we get from customers. Getting to the bank during banker's hours isn't always in the cards.

Get the same level of convenience of your local branch in your home or at your office when you bank online with the security you expect from SunTrust. You'll find a library of 30+ learning topics with something for everyone, regardless of age or financial circumstances, including budgeting, investing, homeownership, and retirement planning. Our modules can be completed in 3-6 minutes in order to fit your busy lifestyle.

That means we offer both the strength to handle major deals and personal service to meet your needs. That's why we have a full range of services to support your business through every stage. At ConnectOne Bank, we understand that little things matter and focus on those things when providing personal and business banking solutions for our clients. If you can't afford your student loan payments, don't wait until you fall behind to seek assistance. As your business grows, your financial needs expand as well. Our leadership team of seasoned local bankers provides years of experience in crafting solutions to help your business grow.

By selecting this link, you will be leaving and connecting to a site that is not owned or controlled by the HomeTrust Bank. Therefore, the site may offer a different privacy policy and level of security than the HomeTrust Bank web site. While we believe this source is reliable, the HomeTrust Bank does not endorse or guarantee the content, products or services offered by the site, and the site is responsible for its web site content and system availability.

The contents of this website are for informational purposes only. Nothing on this website should be considered investment advice; or, a recommendation or offer to buy or sell a security or other financial product or to adopt any investment strategy. Visit our COVID-19 Information Hub for information about banking center availability, financial support and ways to bank.

All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry , which promotes uniformity and transparency throughout the residential real estate industry.Search the NMLS Registry. For more information about products and services, visit BBT.com or SunTrust.com. Truist will have its own products and services once BB&T and SunTrust's systems are fully integrated. By clicking Continue, you will be taken to a third-party Web site which is not affiliated with LightStream, a division of SunTrust Bank. The privacy policy, level of security or accessibility standards may differ from ours. We encourage you to review the privacy policy and security offered on the third-party site prior to providing any personal information.

LightStream is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, partners, advertisers, products or services that are offered or expressed on third-party Web sites. You can click the Return to LightStream.com button now to return to the previous page. Several years of credit history with a variety of account types such as major credit cards, installment debt , and mortgage debt if applicable. If you'd like, you can tweet us @BBT on our verified Twitter page with your general account questions.

For security reasons, please don't include account numbers or social security numbers. Neither BB&T nor any of its affiliates will ever ask you for your social security number, account information, passwords or PINs via Facebook or Twitter. Our team will respond as quickly as we can, Monday through Friday, between the hours of 9 am and 5 pm ET. At SunTrust, we strive to ensure the quality, safety, and integrity of your personal accounts so you always feel in control. That's why we guarantee we'll be there to support you with security services every step of the way.

All company control accounts and individually billed accounts will receive a paper statement in the mail until the account opts in for estatements. SunTrust offers lines of credit to finance short-term or seasonal business needs or for working capital and equipment purchases. SunTrust Online Payroll is a streamlined process for you to manage your company's payroll.

In addition to handling payments to your employees, it also calculates, files and pays all your federal, state and local payroll tax. Online Payroll is a more cost-effective way to handle your payroll needs than outsourcing to another firm. The U.S. government only guarantees, or "backs," a percentage of the loan.

The government guarantee reduces the risk of losses for the bank and, therefore, allows banks to make more loans than they would be willing to make without a guarantee. SunTrust also offers business term loans and commercial mortgages. Business term loans will help fund your business projects and offer flexible payment options while our commercial mortgages provide competitive rates for buying or building facilities for your business. Payments can be stopped if the check has not been presented.

You can request a stop payment on a range of checks or multiple stop payments on a series of checks. In Business Online click Stop Payment, then select Single or Multiple Stop Payment Request. Enter the check serial number or range and then click the Submit Request button.

We've gathered our most frequently asked questions about small business banking here. You should receive confirmation of closing your account within three weeks. If you do not receive confirmation or a check for the remaining account balance within three weeks, contact your former bank. After your request for the change has been received by the business or agency that makes the payments, please allow up to three payment periods or billing cycles for the switch to be completed. The fastest and easiest way to order personal checks is through Online Banking.